🏚️Find your Public IP address

You can find your router's public ip address easily by navigating to specific websites or by logging into your router directly.

Quickly find your public IP address by visiting https://www.whatismyip.com (You need to be on the same network as the camera when doing so.).

Replace the internal ip address in your rtsp url with your router's public IP.

Again using the above example of rtsp://admin:111111@192.168.1.2:554//h264Preview_01_main, we will replace 192.168.1.2 with the public IP address (assuming 174.116.22.184), the final URL that will be submitted to Elumicate will look like this.

rtsp://admin:111111@174.116.22.184:554//h264Preview_01_main

*While Business ISP plans often have static IP addresses, most home Internet Plans have Dynamic Ip address, meaning the IP address will change every so often (frequency is dependent on provider). We recommend using a DDNS service to ensure uninterrupted connectivity (such as no-ip.com). Some router models support internal functionality that automatically update DDNS entries (Asus RT-AX58U for example has a built in Asus DDNS service that is very easy to setup and use). DD-WRT routers can use a service like https://www.dynu.com/en-US/ControlPanel/AddDDNS. If using a DDNS service, you simply need to replace the public ip address in your rtsp url with the DDNS address created.

Example: rtsp://admin:[e-mail]:554//h264Preview_01_main